Testimonials
Client reviews
In our clients’ own words.
Every review below was written by a Homefulness client on Google or Trustpilot,
and is reproduced here exactly as they left it.
5.0
★★★★★
100+ five-star reviews on Google
London · Cambridge · Northamptonshire
“I’ve worked with other professional organisers before, but Homefulness is on another level. From the very first consultation, I could tell Caroline truly understood not only how to create order, but how to design systems that perfectly fit the way our household works. Every detail was thought with care, practicality, and style.”
Laura Hammers
“Best organisers in London”
Trustpilot
Clients don’t thank “the company”. They thank their organisers by name.
Every Homefulness project is run by a team of professional organisers, and the reviews across this page name them individually. That is the clearest measure of how the work actually gets done.
ZanelleMillieMayaHelenaMollieStephanie
Kitchen, closet & bathroom
★★★★★
I had a two-day project with Millie and Mollie from the team to organise my kitchen, living room cabinet, bedroom closet and bathroom. They were simply exceptional, independently sorting and organising all manner of items to make sure my home works for me. I also really appreciated their calm presence and way of working. They have helped me enjoy my home much more. Caroline was also amazing with the initial consultation and product recommendations; you could really sense that she and the team have deep expertise in this area and know exactly what is needed to improve the systems around your home. Thank you for the excellent work!
Relocation from the US
★★★★★
Having just moved to a new country from the U.S. I was extremely overwhelmed and had WAY too much stuff… I thought! Caroline’s team (Zanelle, Maya, and Mollie) found the perfect place for everything! They were so kind and organized and made me feel so much better about the amount of things I had and made it look amazing! Could not be happier- SO worth it!
Move-in unpacking
★★★★★
Homefulness team made my moving experience absolutely stress-free ! We went away for a week while the movers packed and moved our stuff into our new house. The team then came in and organised everything to perfection: it’s stunning to look and it makes perfect sense. What a joy to walk into our fully organised new home !! Beds made and fridge full !
Living room
★★★★★
The most amazing few hours with Millie and Stephanie who took my living room from chaos and overwhelm to a calm, zen space I can truly relax in again. The best investment I’ve made in my home in a long time.
Basement declutter
★★★★★
I cannot recommend Homefulness highly enough. From my very first phone call with Caroline, the experience was a pleasure. She was warm, professional, and genuinely took the time to understand what I needed. She arranged for Maya to help with decluttering my basement, and I couldn’t have asked for a better person. Maya was incredibly kind, respectful, hardworking, and efficient. She approached everything with such professionalism while also making what felt like an overwhelming task so much easier. Their kindness and genuine care really stood out. It’s rare to come across people who are not only exceptionally good at what they do but who also make you feel completely comfortable and supported throughout the process. My basement has been decluttered impeccably, and I’m genuinely grateful for all their help. Thank you, Caroline and Maya, for your outstanding service. I wouldn’t hesitate to recommend Homefulness to anyone looking for a professional, trustworthy, and compassionate decluttering service.
Decluttering
★★★★★
I had a fantastic experience with the Homefulness Team from start to finish. Millie and Maya organised my space beautifully and helped me to de-clutter. It feels calm and I’m really happy with the end result!
After a move
★★★★★
Caroline and her wonderful team of Zanelle and Millie have transformed my house. After moving I found it very difficult to organize my space. Not only are my rooms transformed but everything has been sorted and organized beautifully. Going everything not fitting or having a home to immaculate floors and cupboards is truly incredible. I would recommend anyone struggling to get organized to work with Homefulness. There service from the first visit with Caroline to Zanelle and Millie’s calm and cheerful presence is to be highly recommended. They didn’t even mind my dog trying to help!
Two years of repeat visits
★★★★★
Ive been using Caroline’s services for two years now and it never disappoints! Helena is very detailed and meticulous and I feel lucky to be able to have them so handy when needed!
Organising before a sale
★★★★★
From Caroline’s site visit to Millie’s home visits for pre- sales valuation organisation I felt listened to and supported and was really pleased with what we achieved in two short sessions. Millie is a warm, capable and reassuring presence and deserves to go far. I’ll definitely use the service again once I’ve moved. Cheers Homefulness!
Whole home · busy schedule
★★★★★
Excellent service from start to finish. As someone with a very busy work schedule, I simply didn’t have the time to organise my home properly. Zanelle and Stephanie were professional, efficient and incredibly helpful. They not only organised the space but also created practical systems that make it much easier to maintain. Highly recommended!
After the movers left
★★★★★
Fantastic experience. The team went above and beyond to fully unpack and organise our new home. The movers had left such a mess, it was an absolute disaster and I felt lost and overwhelmed. Mess was everywhere and I could not figure out how to organise and fit everything. The girls were so efficient, creative with space and a dream to work with. Highly recommend.
Decluttering with a young baby
★★★★★
Homefulness did exactly what we required from them and they did it really well. With a young baby, we needed to declutter and organise our home, to fit in all the excess things and rid ourselves of items we hadn’t touched for over 5 years. They did a quick and efficient job of helping us to give away, rearrange and organise everything - we feel lighter! I would absolutely recommend. A big thank you to Zanelle and her team, and Caroline for her vision!
Dressing room
★★★★★
Caroline and her team helped us design and build a dressing room in an awkward space in our master bedroom. We had lived with temporary clothes rails for 5 years after renovating, as we just couldn’t figure out what to do in the space. Super happy with the approach she designed using Elfa units, and her team was fantastic on the day. We will definitely have Homefulness back in to help with other unfinished/cluttered corners of our house, as there are many!
Attic clearance
★★★★★
Millie & Helena have been SO helpful, kind, efficient & worked so hard to clear our attic. Thanks so much. I don’t think we could have managed without you! Best Fiona!
Whole home
★★★★★
Zanelle was an INCREDIBLE home organizer! I don’t know how she made such magic - She was very friendly and professional and did our whole home with such care and attention to detail. It was so wonderful to have her transform our home!