Concierge Move Management Services
Move into a fully unpacked, beautifully organised home
Let us prepare the perfect welcome for your new home.
From decluttering your current space to organising your belongings into labelled jars or baskets, we handle the inventorying, unpacking and organising in your new home.
We also offer a wide range of resources, including reliable movers, storage facilities, donation pick-ups and waste removal services.
Our goal is to ensure that when you settle into your new home, it is clutter-free and equipped with tailored organisation systems to help you maintain an organised lifestyle for the months and years to come.
Imagine moving into a completely organised home with everything unpacked and groceries in the fridge.
Say goodbye to the stress of moving home and let us take care of organising your home before you step through the front door.
What’s included in our Concierge Move Management Services?
Our concierge move management services can include:
Pre-move planning & movers coordination
Decluttering & packing preparation
Supervision on moving day
Organisation and styling in your new home
Move Management Services for London and Beyond
Move management is the full-service version of moving home: one team planning, coordinating and executing the whole transition, rather than a removals firm delivering boxes and leaving. Our move management services cover everything from the first pre-move survey to the final styled shelf in your new home.
Each project is led by a personal move manager — a single named contact who plans the schedule, briefs the removals team, supervises moving day, and directs the crew unpacking and organising your new home. You have one person to call, and one person holding the whole picture.
Moving and Decluttering: The Work That Happens Before the Boxes
The most valuable part of any move happens weeks before the van arrives. Moving and decluttering belong together — every item you decide not to take is one less thing to pack, transport, unpack and find a home for.
We run a structured pre-move declutter through your current home, room by room, making the decisions alongside you and without pressure. Donations are collected, waste is removed, and what remains is inventoried and categorised so it arrives ready to be placed rather than piled.
Packing and Unpacking, Handled End to End
We coordinate the packing side with your chosen removals company and take full ownership of the unpacking side — briefing them on labelling and box placement so nothing has to be moved twice.
If you only need the second half, because the boxes are already in the house and you want them gone, that is our professional unpacking service.
A white-glove move-in experience
For clients who want more than boxes delivered, our Concierge Move Management service creates a seamless transition into your new home. We plan, coordinate, unpack, organise, and style your belongings so every room is considered, functional, and ready to enjoy.
Ideal for:
Busy families moving home
London relocations
Downsizing or upsizing
International moves
Post-renovation move-backs
Second homes
Clients who want a calm, discreet, fully managed experience
01
In-Home Consultations
We start with a thorough in-home consultation to assess what you will be moving with you & understand your organisational needs. We can help you sort through items to be donated or sold. We’ll also visit your new home & make measurements to source bespoke storage solutions.
02
Moving Supervision
On the day of the move, we oversee and facilitate the movers loading/unloading and placement of boxes in their appropriate spaces, ensuring that your things end up where they need to be.
03
Unpack, Implement & Style
Finally, we unpack your items, implement organisational systems, and style things beautifully in your new home to ensure that you can start enjoying your space to its fullest.
Family relocation in West London
Brief: Busy family moving from a townhouse to a larger family home.
Support: Pre-move decluttering, removals coordination, kitchen and wardrobe setup, playroom organisation, pantry decanting, and first-night essentials.
Result: A fully unpacked, functional home within days of move-in.
Case Study
“I’ve never seen an anything like this. Homefullness is incredibly talented! I’m so happy because I met with Caroline on Thursday to discuss my new home organisation requirements and within three days we’ve moved into a beautifully organised home. It wouldn’t have happened without Caroline and her amazing team’s support and organisation .”
Testimonial
Daluz AndradeFrequently Asked Questions
-
Move management is the coordination of an entire house move by one team: pre-move decluttering, inventorying, removals coordination, supervision on moving day, then unpacking, organising and styling in the new home. It differs from a removals service, which transports your belongings but does not plan, declutter, unpack or organise. Our move management services cover London, Cambridge and Northamptonshire, and we travel nationally and internationally for larger relocations.
-
A concierge house move service helps streamline the moving process by assisting with tasks like sorting, packing, arranging logistics, unpacking and organising. The service often involves pre-move decluttering, organising belongings into categories, managing storage options, purchase of packing material, movers coordination, and setting up your new space to be fully functional and stress-free from day one.
-
Our move management services are based in London and the surrounding areas, as well as in Northamptonshire & Cambridge, but we would be happy to travel further if you need us to.
-
No - we will take of everything, alongside your chosen removal company.
-
Yes, our services are flexible — you can pick and choose what works for your move:
- Pre-move Purge + Packing Preparation
- New House (Pre-Move) Preparation
- Movers coordination & supervision
- Moving Day / Packing-Delivery Oversight
- Unpacking + Organising -
Our method is as follows:
1. Initial in-house consultation in your current home, to review the volume of your inventory and assess the time needed for our team to declutter and organise everything in your new home
2. Moving company coordination
3. In-house consultation in your new home (ideally) to make all measurements and understand any preferences / specific needs & requests you may have
4. Purchase of containers / storage boxes, in accordance with your budget
5. Unpacking, storage implementation and styling. -
Yes, we regularly coordinate with removal teams. We can help you choose a company and organise site surveys. We’ll liaise with them to manage timings, labelling, and box placement so everything runs smoothly on moving day.
-
That’s the goal. We not only unpack your items, but organise and style each area so your new home feels polished and ready to enjoy from day one. We can even make the beds and fill the fridge!
-
Absolutely. We can arrange donation collections and coordinate waste removal either as part of your pre-move decluttering or after we’ve fully organised your new home.
-
Yes. Our services are ideal for downsizing, international moves, or transitions involving multiple properties. We tailor every plan to suit your situation.
-
Yes. Every project is led by a personal move manager who is your single point of contact from the first consultation to the final walk-through. They build the schedule, liaise with your removals company, supervise moving day, and direct the team unpacking and organising your new home.
-
Before, wherever time allows. Moving and decluttering work best together: anything you decide not to keep is one less item to pack, move, unpack and store. We run the pre-move declutter with you room by room, arrange donation collections and waste removal, and inventory what remains so it can go straight into place in your new home. Where a move is too short-notice for that, we declutter as we unpack instead.
-
We'll do our best to accommodate short-notice moves. Just get in touch and we'll assess availability and how quickly we can support you.
We know your space is unique, so we design systems to meet your specific needs in your new home.
Starting your pre-move declutter?
Read our six-week plan first